Ways of working

A website with
a place in the
bigger picture.

A new website, a reset or ongoing care. We start with what you need to solve and agree the scope before work begins.

01 / A new website

Website
Build

A new website, from content and design through to completion and publication.

Explore Website Build

02 / An existing website

Website
Reset

Renewing an existing website, from assessment through transition and publication.

Explore Website Reset

03 / After launch

Care and
further development

Agreed care for your website and room for further changes.

Care, development and hosting have separate line items.

Discuss website care

Ways of working

Not sure
where to start?

A Diagnostic helps identify the problem and the next step. Delivery management and ongoing consultations remain part of working together.

Talk about your website

WAYS OF WORKING

Start where progress stops.

Do you need to understand a problem, lead work already under way or finish one specific thing? That determines my role. We agree scope, price, timing and what I need from you before work begins. For websites, we distinguish a new Website Build, a Website Reset of an existing site and care after launch. Build and Reset are specific Pilots; if the brief is unclear, we start with a Diagnostic. If you already have a team, I can lead delivery or advise on decisions.

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Website Build

Website Build brings together content, design and delivery of a new business website through to publication. First, we establish who it serves and what a visitor needs to do.

Fair pricing starts with the right scope.

Vors starts with what matters most to your business. The website’s scope fits your needs and budget, with room for further development. You know the scope and fixed price before work begins.

Scope reflects the content, number and complexity of pages, and the functionality needed. A one-page website is also assessed by its content and functionality. We agree timing and required materials before work begins.

Brief and content

Clarify the offer, the audience and the main path to contact. Agree the pages and materials that need to be prepared.

Design and delivery

Review desktop and mobile designs. Once the direction is accepted, we build the website and verify the agreed functionality in a preview before launch.

Completion and publication

After approval, we publish the website and verify the agreed functionality at its public address. The result is a completed, published website. Hosting has its own invoice item.

What needs a separate agreement

A new visual identity, photography, e-commerce, portals, custom bookings, CMS editing and another language.

Your website under your control

We agree exit terms in advance so you can continue using the website after our work together ends. The handover method and any move to a different environment depend on the agreed operating setup.

Website Reset

Website Reset renews an existing website through to publication. First, we identify what works, what needs to change and what must be preserved during the transition.

Fair pricing starts with the right scope.

Vors starts with what matters most to your business. The website’s scope fits your needs and budget, with room for further development. You know the scope and fixed price before work begins.

Scope reflects the content, number and complexity of pages, and the functionality needed. A one-page website is also assessed by its content and functionality. We agree timing and required materials before work begins.

Full Website Reset scope, process and terms

Care and further development

A website needs care and room to change. Agree what happens regularly, what counts as further development and who is responsible for each part.

Scope and price

We agree scope, price, timing and what I need from you before work begins.

Further development

New pages, functionality and larger changes are estimated and approved first. They are not an unlimited part of ongoing care.

Hosting billed separately

Website creation includes publication. Hosting is billed separately from ongoing care and further development. We agree the operating terms in advance.

When our work together ends

We agree exit terms in advance so you can continue using the website after our work together ends. The handover method and any move to a different environment depend on the agreed operating setup.

What care does not promise

This is not unlimited development, campaign management or 24/7 monitoring. Response times, supported systems and recovery conditions need an explicit agreement.

Diagnostic

Suppliers suggest different solutions and you need to decide where to invest. Or you can see a poor result but cannot tell where the problem starts.

I review the agreed material, relevant parts of the website and systems, and the perspectives of the people using them. You receive findings, a recommended priority and a proposed sequence of steps, including what still needs checking.

Your own team or supplier can use the findings. Any further implementation is agreed separately.

Delivery management

You know what needs to change. What is missing is someone to connect the work of your internal team, developers and other suppliers and carry it through to handover.

I clarify the brief, break it into steps and coordinate how they fit together. We regularly review completed work, obstacles and decisions you need to make. We agree which decisions I can make and which stay with you.

The deliverable is the agreed change, checked at handover, with the information needed to keep it running. My responsibilities and those of each supplier are clear before work starts.

Pilot

One specific change with an agreed finish. For example, a new business website, a repair to the way enquiries reach the CRM, or automation of repetitive work.

We define what we will deliver, which inputs we need and how to check that the work is complete. Depending on the brief, I implement it directly or we involve the specialist it needs.

For websites, this could be Website Build for a new site or Website Reset for renewing an existing one. An individual proposal defines scope, fixed price and timing. The work is complete when the functioning website is published and checked at its public address.

Ongoing consultations

You have your own team and can manage implementation. For important decisions, you want a second perspective on a supplier proposal, development plan, measurement results or investment priorities.

We review specific material, options and their consequences. You leave knowing what I recommend, why and what still needs checking. We agree topics and frequency to suit the need.

Your team runs the day-to-day work. If you also need me to coordinate implementation, we agree that separately.

Ways of working

Talk about your website